Refund Policy
Last updated: January 25, 2025
Our 30-Day Money-Back Guarantee
We are confident that you will love RouteVPN. However, if you are not satisfied with our service, we offer a 30-day money-back guarantee. You can request a full refund within 30 days of your initial purchase.
How to Request a Refund
To request a refund, please contact our customer support team through our contact page or by emailing support@routevpn.io. Please provide your account information and the reason for your request, so we can improve our service.
Eligibility
- The 30-day money-back guarantee applies only to your first purchase.
- Subscription renewals are not eligible for refunds.
- Refunds will be processed within 7-10 business days and returned to your original payment method.
Special Circumstances
If you have technical issues that we are unable to resolve, we may, at our discretion, issue a refund beyond the 30-day period.